Shipping & Returns

SHIPPING INFORMATION

Due to COVID-19, Australia Post may experience minor delays depending on your location. Here is a list for (general) delivery speeds:

Express postage
  • NSW: 1-2 business days
  • Interstate: 2-3 business days
Standard postage
  • NSW: 2-5 business days
  • Interstate: 3-6 business days
Your state may be affected by COVID circumstances more than others; check the following link for up-to-date delivery speeds:
International orders (including New Zealand) are more likely to experience delays due to the nature of international freight. For an updated list of all delivery speeds on international orders from Australia, see:
RETURNS POLICY

Due to the nature of vintage clothing, a large portion of our products are in second hand condition. We endeavour to declare any distinct faults (such as holes or marks) in our product descriptions, however it is safe to assume that most items will contain signs of general wash and wear.

As a result of this - all sales are final. We offer refunds only under the following conditions:

  • If we have failed to identify any major garment faults in the product description.
  • If you have received the wrong order.
  • If the sizing provided is largely inaccurate.

Other things to note:

  • We have a strict 7-day cut off for returns starting from the date of delivery.
  • We are unable to refund initial and return postage charges.
  • If you are unhappy with your item, we offer a 7-day exchange policy only available in-store for both online and in-person purchases.
  • We cannot be held liable for the loss of items being returned. We recommend using a registered post service to return goods, and keeping a record of the tracking details.

IF YOU ARE LEDGIBLE FOR A RETURN:

Click here to lodge a return request.

Please ensure you return the item to:

Real King Vintage

471 King St, Newtown NSW 2042

HOW LONG DOES IT TAKE TO PROCESS MY RETURN? 

Once we have received a returned item, your refund will be processed within 7-10 business days. You will be notified via email at the address listed on your account when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us.